The cryptocurrency exchange MEXC was compelled to put an end to rumours over a recently deleted X (formerly Twitter) account with the username “MEXC_CEO,” which some had speculated would be a clue that things were not going well at the company.
In response to recent “confusion” around the abrupt deletion of the MEXC_CEO account from Twitter, which some people believed belonged to the company’s CEO, John Chen Ju, MEXC posted a post on December 24.
The removal of the account increased concerns that the cryptocurrency exchange might be having issues, as several traders had reported that their accounts had been suspended as early as December 16 and other users had experienced problems removing cryptocurrency from the exchange.
Though the account was formerly used to promote the exchange in an official capacity, MEXC stated that after the company’s original CEO departed in July 2022, the person linked to the account has no longer had any “actual connection with MEXC Official.”
When the account was abruptly erased without warning, there was a great deal of misunderstanding and uncertainty, as MEXC acknowledged that it hadn’t made a specific notification at the time.
The exchange concluded, “We sincerely apologise for any confusion caused by this incident.” The company declared that moving ahead, it will try to notify the public of all major personnel changes involving official media accounts.
The exchange claims that it has been fighting a torrent of “misinformation and baseless claims” that attempt to “smear the platform” in the meantime.
Many users on X have reported problems and delays with withdrawals over the last few days; it appears that Kaspa (KAS) tokens are involved in many of these.
MEXC, however, has guaranteed that “all systems are normal, and the exchange is operating smoothly.”
“I implore you not to be duped by hearsay or by people who have bad intentions. On December 24, it declared in an X post, “We vehemently oppose any form of defamation and/or the dissemination of false information.”
“We maintain the right to pursue legal action in response to such baseless accusations.”